James loved to walk the floor and see what was happening in the factory. His position gave him the authority to direct actions to be taken, but often he did not have to use this authority in that way. The Chinese workers seemed to be influenced by his every action. If he would make a point to pick up trash in the parking lot, the next day he would observe that the trash had all been cleaned up. Another example was when he straightened some papers in the pigeon holes of a filing system. The next day every stack of papers was perfectly arranged. lie felt that there had never been a time when he had walked the floor and it hadn't paid off in some •vary. He found Chinese workers to be very attentive to detail.
He was often tested by the Chinese managers and workers alike, as is not uncommon in other parts of the world. He perceived that they would test his commitment, leadership, and decision-making ability. They would determine how far this manager could he pushed. These tests provided him with the opportunity to do the right thing. A case in point was when a drunken salesperson accosted a woman in a nightclub. James took him to a private place and severely chastised him.
During his assignment, he remained cognizant of the fact that one of his jobs was to make the Managing Director look good. This required him to fire a translator on the spot when the translator remarked that anyone who wanted to stay in China was stupid.
He had great admiration for the Chinese workers at the JV. They proved to be very cooperative people. They had a great deal of pride and were very loyal to their company and the industry in which they worked. James often commented that, with informed leadership, Chinese workers would be as good as workers anywhere in the world.
What James liked best, however, was his interactions with the Chinese people. Every day brought him a new experience.
GETTING IT TOGETHER : A First Time Expatriate is Experience in a Joint article from Business Technical Catagory GETTING IT TOGETHER
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